Neuraan, S.A.P.I. de C.V. (hereinafter “Neuraan®”) is committed to the proper handling of personal data. For this reason, we want you to understand how we collect, use, and transfer your personal data in accordance with this Privacy Notice, in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, the Law), its Regulations, and the Privacy Notice Guidelines published in the Official Gazette of the Federation on January 17, 2013.
Neuraan® always adheres to the principles of trust, legality, information, loyalty, quality, responsibility, and transparency.
Neuraan® collects information:
By providing personal information to Neuraan®, you accept the terms and conditions of this Privacy Notice.
If you apply for a job through hiring@neuraan.com, the use of your personal information will be governed by the Privacy Notice for Employees and Applicants.
Neuraan® services are not directed at minors, and therefore we do not intentionally collect personal data from individuals under 18 years of age residing in Mexico.
If you believe your personal data protection rights have been violated, you may contact the National Institute for Transparency, Access to Information, and Protection of Personal Data (INAI) to seek protection.
For more information, visit: http://inicio.ifai.org.mx
I. Personal Data
"Personal Data" refers to information that identifies you as a person or relates to you as an identifiable individual. Neuraan® may request, collect, use, store, and transfer the following personal data for the purposes stated in this Privacy Notice:
Neuraan® never uses deceptive or fraudulent means to collect personal data; data is always collected legally and with prior consent, except in cases permitted by law.
Neuraan® does not request sensitive personal data (e.g., racial/ethnic origin, health status, genetic information, religious beliefs, union membership, political opinions, or sexual orientation). If sensitive data is inadvertently received, it will be treated as strictly confidential and will not be transferred to third parties.
Neuraan® collects financial data to process payments for services. This includes:
Express consent from the data owner is required to process this information.
Neuraan, S.A.P.I. de C.V.
Calle 18 No. 246 C, x 43 and 45 Col. Leandro Valle, ZIP 97143
Mérida, Yucatán, Mexico
1. Primary Purposes:
2. Secondary Purposes:
If you do not consent to the secondary purposes, you may opt out within 7 days; otherwise, your consent is assumed. You may revoke your consent at any time. Refusing secondary processing will not affect service access.
“Cookies” are data stored on your device that help us gather certain information, including browser type, time spent, pages visited, language preferences, and other traffic data. We use cookies and tracking technologies to analyze usage, measure campaign effectiveness, and personalize advertisements.
You may enable or disable cookies anytime using your browser settings:
Web beacons are images embedded in emails or websites used to monitor user behavior, such as IP address, session time, and browsing habits.
You can change your preferences through your device or browser to block or allow web beacons.
Neuraan® secures personal data using password-protected software and limited-access physical files. Only authorized Neuraan® personnel or third parties under confidentiality agreements may access such data.
Neuraan® enforces confidentiality agreements with staff and partners. Internal policies limit access, restrict reproduction, and require destruction of unnecessary copies.
Neuraan® has implemented administrative, physical, and technical security measures to protect personal and sensitive data from loss, misuse, or alteration.
You may revoke or limit your consent by submitting a written request to Neuraan®’s Personal Data Protection Department by mail or via email to: privacidad@neuraan.com
The request must include:
The request will be addressed within 20 business days of receipt.
If you believe your data rights have been violated, contact INAI: http://inicio.ifai.org.mx
ARCO stands for Access, Rectification, Cancellation, and Opposition:
Neuraan® uses physical and digital safeguards to protect this data.
Submit a written request to Neuraan®’s Personal Data Protection Department by mail or to: privacidad@neuraan.com
The request must include:
Neuraan® will respond within 20 business days of receiving your request.
Neuraan® may share your data with third parties for marketing purposes, only with your express consent.
Recipients of your data must comply with this Privacy Notice, the Law, and its Regulations. Neuraan® is not liable for any misuse of your data by these third parties.
Neuraan® may transfer data in the following cases:
If changes are made, Neuraan® will notify users by publishing the revised Privacy Notice at its offices and on its website or mobile apps. New consent may be requested if necessary.
If you disagree with the updated terms, you must object as outlined in Sections V and VII. Otherwise, your continued use will imply consent. You may revoke consent at any time.
Neuraan® encourages you to review this Privacy Notice regularly.
By accepting this Privacy Notice, you consent to the processing of your personal data accordingly.
If you have any questions about this Privacy Notice, contact:
Neuraan, S.A.P.I. de C.V.
Email: privacidad@neuraan.com
Department: Personal Data Protection Department